Terms and Conditions of Enrollment

This document sets out the terms and conditions upon which a learner of The Full Spectrum Centre Limited (TFSCL) may be enrolled on our courses.

In this document the terms “we”, “us” and “the Centre” refer to The Full Spectrum Centre Limited (TFSCL).

  1. Introduction
  1. The following terms and conditions, together with our regulations and policies are referred to collectively as the “Terms”. The Terms provide you with information about the Centre’s policies, procedures and regulations. They also define our obligations to you and your obligation to us.
  2. By enrolling, you agree to comply with and be bound by the Terms. It is therefore important that you read the Terms carefully and make sure that you understand them before accepting your offer and/or enrolling. These Terms form part of the contract between you and the Centre (“the Contract”).
  3. We will review and, if appropriate, update aspects of these terms and conditions annually. Any amendments made by the Centre to the Terms and Conditions will be made available on the Centre’s website, which you should consult regularly, we will take reasonable steps to bring these changes to the attention of affected learners as soon as reasonably practicable.
  4. Some courses may require you to agree to the terms and conditions of professional bodies or third party providers. Details of these requirements are set out in the Virtual Learning Environment or the Centre website. By agreeing to these Terms you also agree to abide by a relevant professional bodies’ terms and conditions. In the event of any conflict between a provision in these Terms and the other documents forming part of the contract (including any professional bodies’ terms and conditions if applicable), these Terms will take precedence.
  1. Your enrollment
  1. The Centre will require you to provide satisfactory evidence of your qualifications before enrollment. Failure to provide satisfactory evidence to us, within any required deadline, may result in the termination of your enrollment and the cancellation of the Contract.
  2. By enrolling at the Centre, you confirm and declare that all information you have provided to us is true, accurate, complete and not misleading. If your enrollment is found to contain inaccurate or misleading information, or relevant information has been omitted, your offer may be amended or withdrawn. The Contract and your registration at the Centre and VTCT may, therefore, be terminated.
  1. Enrolment
  1. To become a learner of the Centre you are required to enrol at the start of your proposed programme of study and if necessary re-enrol annually thereafter for each subsequent year of study
  2. By enrolling and registering you confirm that you are aware of and have been given sufficient information about the:
    1. title of course you are studying;
    2. core modules/units of study for the course and any optional modules/units and any work based commitment;
    3. number of modules/units that you must successfully complete in order to achieve your desired qualification;
    4. potential award or grading available on successful completion of your course and who is responsible for awarding it (awards are made by an awarding body);
    5. duration of the course and format of study;
    6. location of your studies; and
    7. procedure for changes to programmes as per section 6 below.
  3. By enrolling and registering you confirm that you will abide by the regulations and policies of the Centre, and that you are liable for the payment, if applicable, of your full tuition fee and any other charges based on the programme of study you enrol on (see section 6 below).
  4. Every person by enrolling and registering to become a learner of the Centre makes the following undertaking:

I do hereby promise that I will conform to the Regulations, Policies and Procedures of The Full Spectrum Centre Limited

  1. Disclosure of criminal convictions and related information
  1. Applicants who hold a Criminal at the time of their application must provide information regarding their Criminal Conviction as part of the application process.
  2. Failure to declare a criminal conviction at the time of application may result in the enrolment being cancelled. Should an enrolled learner receive a Criminal Conviction after enrolment (both before the commencement of their course or at any time during their course) then they must immediately inform the Centre. Failure to do so may result in their enrolment being cancelled.
  1. Fees
  1. Information about our tuition fees and related charges are contained within the Fees Policy. Where other costs directly related to your programme of study are likely to be incurred, these will be set out in your programme information. You are responsible for payment of any such costs. By enrolling on the course, you confirm that you have received sufficient information on the programme that you have chosen and are aware of the associated fees and payment terms.
  2. The Centre reviews its tuition fees and related charges annually.
  3. At enrolment, tuition fees must be either paid in full, or a commitment given to pay these by one of the approved payment options. Full details of the payment options are available at Fees Policy.
  4. It will be your responsibility to ensure that all tuition and other fees and charges payable to the Centre are paid when due. If payment of your tuition fees is being met by a third party (e.g. sponsor or employer) and the third party fails to make payment, then you will be personally liable for the tuition fees or any outstanding balance of fees.
  5. In the event that your tuition fees have not been paid in full by the relevant final payment date or in accordance with our fee payment options, we shall be entitled to withdraw access to Centre facilities, withhold exam results and certificates, or refuse to permit you to continue on your programme of study and terminate the Contract.
  6. If you cease to be a learner of the Centre; because for example you withdraw, or the Centre terminates your registration, you will remain liable for any outstanding fees and charges. Please refer to the Fees Policy for further information. You may be entitled to a refund or a fee waiver if you withdraw from the College, due to extenuating circumstances. Details of the Fee Waiver & Refund Policy are outlined in our Fee Waiver & Refund Policy.
  7. The Centre will not refund to you any fees paid on your behalf by the Student Loans Company, or any other third party.
  8. It is important that you read the Fees Policy as it sets out the Centre’s and your respective rights and obligations.
  9. The Centre may pursue legal proceedings against you if you are in debt to the Centre or may disclose information about you to credit reference agencies or other credit assessment, debt tracing or fraud prevention organisations.
  1. Changes to your programme
  1. We prepare our training programmes and online information about our programmes with care and every effort is made to ensure that the information is accurate. Information included in the prospectus may change before you receive your offer. Updates and changes will be published online, so you should check the Centre website for the most current information.
  2. The Centre will endeavour not to change the information provided to you on your programme other than in the circumstances described below:
  1. A programme title may change, for example, to reflect developments in the subject. If the Centre intends to change the title of your programme, you will be informed of the proposed change and your consent to this change sought.
  1. Core modules are not expected to change during your programme of study, but the content will be updated. However, in some disciplines the subject develops rapidly, so it is possible that core modules may need to be replaced to reflect the change.
  1. Programmes offered by the Centre change over time, as new programmes are introduced, and others withdrawn. If the programme you have applied to is withdrawn, the Centre will take all reasonable steps to minimise the effect and will seek to offer you a suitable replacement programme for which you are qualified. Where a programme is to be withdrawn, the Centre will at the earliest possible opportunity take all reasonable steps to notify you, who have registered an interest in the relevant programme. Where a decision is taken to withdraw a programme, a teaching-out arrangement will be put in place to enable those learners already registered to complete the programme within the normal period of study.
  1. Where a programme is accredited by a professional body, the Centre may be required to change the programme to meet the requirements of the professional body.
  1. In all cases where there is to be a programme change the Centre will communicate to learners and applicants who would be affected by this, as soon as it has been approved. In most cases this will be in the academic year before the change happens. There are, however, limited circumstances that generally cannot be anticipated where changes need to be made with less notice.
  1. Students with a Disability or other Additional Learning Support Need
  1. TFSCL is committed to a policy of equal opportunity and will ensure that appropriate reasonable adjustments are made to assist all learners with a disability, learning difficulty and / or other long-term medical condition. In doing so TFSCL will comply with the requirements of the relevant legislation
  2. To avail of any reasonable adjustment or other support an applicant must disclose their disability or other additional learning support need during the application process. Failure to do so means that TFSCL may not be able to have the appropriate support arrangements in place in a timely manner. It is the applicant’s / learner responsibility to provide the Centre with appropriate documentary evidence of any additional learning support need as required.
  3. TFSCL, on occasion may decide that it is unable to meet the additional needs of an applicant and in such situations will communicate the reasons for this decision with the applicant their family or carer as appropriate.
  1. Cancellation
  1. The Centre’s Admissions and Enrolment Process is subject to all applicable consumer protect laws. This means that in certain circumstances you have the ‘Right to Cancel’ your application to study within 14 days of enrolling on a course with the Centre.
  2. Right to Cancellation – Enrolment Stage:
  • If you enrol by distance communication (for example, via email or online, without face to face contact) you have a legal right to cancel the Contract. This can be done at any time within 14 days of the date of your enrolment on a course or a programme.
  • If you so wish to cancel the Contract, you must inform our us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or email) or by completing our cancellation form. If you cancel within the 14-day period, any advance payment or deposit made by you will be refunded in full.
  1. Notwithstanding your specific rights in sections 8.2 and 8.3 to cancel, you are also entitled to cancel the Contract and withdraw from your programme after expiry of the cancellation period by following our withdrawal procedure Fees Refund and Waivers Policy. If you cancel the Contract in this way, then you may lose all or part of the tuition fees or other payments paid by you, or on your behalf, and may still be liable for any outstanding fees in accordance with the Centre’s Fees Policy and Fees Refund and Waivers Policy.
  2. Subject to your right of internal appeal and any requirement to pay fees, your obligations under the Contract will end if your application is withdrawn or your studies with the Centre are terminated. Termination may occur because:
    1. A request from us for additional information in support of an application or enrolment remains unanswered within the period stipulated;
    2. Your fail to enrol with the Centre and/or pay outstanding fees in accordance with our Fees Policy.
    3. We have reason to believe that you are not fully engaged with your studies, or that you have left the programme without notifying us;
    4. Action has been taken against you in accordance with our regulations
    5. Action has been taken against you following the decision of an Exams Board.
  3. In addition, we may end the Contract by written notice to you if:
    1. There is a change in your circumstances between enrolling and starting your programme, which, in our reasonable opinion, makes it inappropriate for you to study on the programme;
    2. We become aware of information about you which we did not know before (for example, criminal convictions) which, in our reasonable opinion, makes it inappropriate for you to study on your programme; or
    3. You have failed, in our reasonable opinion, to provide all relevant information, or have supplied false or misleading information, relating to your application for your programme.
  1. Privacy Notice
  2. As a Data Controller, TFSCL (“the Centre”) recognises and respects the importance of your privacy and is committed to treating your personal information responsibly and in compliance with all relevant data protection legislation.
  1. The Centre is permitted to process personal data where there is a legal basis to do so. In relation to the information provided on this form, the General Data Protection Regulations (GDPR) ‘legal basis’ for our processing will be the following:
    1. Article 6.1(c)
      processing is necessary for compliance with a legal obligation to which the controller is subject
    2. Article 6.1(e)
      processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller. Our role is providing you with quality education.
  1. The information you provide on this form will be processed in order to administer your studies, to deliver your programme and to monitor your performance and attendance. We also use your information to manage recruitment, admission, registration, enrolment, study, examination and graduation.
  2. Your information will also be used to provide you with Centre facilities and services, to provide you with support and to process any payments made to you. We may also use your information to conduct research and surveys to identify ways to enhance learning, teaching, assessment and the broader student experience.
  3. The Centre may also be required to process your personal data for purposes which are reasonably practicable, but we will only do so where a legal basis exists.
  4. Information may be passed between various sections of the Centre for operational reasons and may also be disclosed to external agencies to which we have obligations (for example Government Agencies and associated Statutory Bodies, Higher Education Statistics Agency, Government Survey & Research Organisations, UCAS, Student Loans Company, Education Authority, Learner Records Service, Crime Prevention Agencies, Employers who pay fees and/or allow you time off work to attend your course, Examination Awarding Bodies, Social Welfare Organisations, Trade Unions, Careers Service and potentially other such organisations for defined purposes. It may also disclose information to examining bodies and legal representatives.
  5. Further information is available on our website.
  1. Intellectual Property
  1. You shall normally own any intellectual property you generate during your programme including, without limitation, the content of examination scripts and assignments. You will be advised if there are different arrangements applicable to your programme or your study.
  1. Liability
  1. The Centre shall have no responsibility or liability for loss or damage to your personal property, or any injury to you (financial or otherwise), caused by another of our learners or by a person who is not our employee or authorised representative. You may wish, therefore, to insure your personal property.
  2. The Centre shall not be liable for failure to perform any obligations under the Contract if such failure is caused by an act or event beyond the Centre’s reasonable control including acts of God, war, terrorism, industrial disputes (including disputes involving the Centre’s employees), fire, flood, storm and national emergencies (“force majeure event”). If the Centre is the subject of a force majeure event, it will take all reasonable steps to minimise the disruption to your studies.
  1. Educational Provision
  1. The Centre shall endeavour to deliver your programme with reasonable care and skill in accordance with the description provided and the online information. It will clearly explain the academic requirements of the programme to you in advance.
  2. You must strive to fulfil all the academic requirements of your programme, including the submission of course work and other assignments. You are expected to attend examinations and other required events on time and in accordance with the policies, rules and regulations of the Centre.
  1. If you do not act in accordance with this contract or any of the documents referred to in it, the Centre may take disciplinary action against you.
  2. Complaints
  1. If you have a complaint about the Centre, you should follow our Complaints Procedure which can be found at Complaints Procedure.
  2. We aim to resolve any complaints you may have as promptly, fairly and amicably as possible.
  1. Disclaimer
  1. Although all reasonable steps are taken to provide the programmes and services described, the Centre cannot guarantee the provision of any course of facility and the Centre may make variations to the contents or methods of delivery of courses, discontinue, merge or combine courses and introduce new courses if such action is reasonably considered to be necessary by the Centre. Such circumstances include (but are not limited to) industrial action, lack of demand, departure of key staff, changes in legislation or Government policy, withdrawal or reduction of funding or other circumstances beyond the Centre’s reasonable control.
  2. If the Centre discontinues any courses, it will use its reasonable endeavours to provide a suitable alternative course. In addition, courses may change during the course of study and in such circumstances the Centre will normally undertake a consultation process prior to any such changes and seek to ensure that no learner is unreasonably prejudiced as a consequence of such change.
  3. The Centre does not accept responsibility (other than through the negligence of the Centre, its staff or agents), or for the consequence of any modification or cancellation of any course, or part of a course, offered by the Centre but will take into consideration the effects on individual learners and seek to minimise the impact of such effects where reasonably practicable.
  4. The Centre cannot accept any liability for disruption to its provision of educational or other services caused by circumstances beyond its control, but the Centre will take steps to minimise the resultant disruption to such services.
  1. General
  1. The Contract constitutes the entire agreement between the Centre and you in relation to its subject matter. If there is any inconsistency between these Terms and the other documents forming part of the Contract, the provisions of the Terms shall prevail. The Terms shall only be enforceable by the Centre and you.
  2. You should visit the Centre website regularly to review any amendments to the regulations and policies referred to in the Terms. We will take reasonable endeavours to draw your attention to any significant changes to regulations and policies.
  3. Any failure or delay by us to exercise any right or remedy under the Centre, or by law, shall not constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict any further exercise of that or any other right or remedy.
  4. If any provision or part-provision of the Contract is held by any court or competent authority to be void or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification to or deletion of a provision or part-provision shall not affect the validity and enforceability of the rest of the Contract.
  5. Any dispute or claim arising out of, or in relation to, the Contract will be governed by and interpreted in accordance with the law.