Frequently Asked Questions (FAQ)
WHO USES COMPLEMENTARY AND HOLISTIC THERAPIES?
Anyone, men and women who are interested in improving or maintaining their health and well-being. Our clients range in age from children to seniors.
WHY DO PEOPLE CHOOSE TO SEE A COMPLEMENTARY THERAPIST?
Reasons vary from individual to individual but in our experience the majority of clients choose to see a complementary therapist to combat the symptoms of stress due to the pace and pressure of modern life. The main reason our clients choose to see us are for the benefits that the services we provide offer including stress reduction, recovery from injury, increase in flexibility and mobility, relief from chronic problems such as arthritis, improved sleep, enhanced relaxation, personal development and many more.
WHICH HOLISTIC COMPLEMENTARY THERAPY IS THE BEST ONE FOR ME?
In general terms if you are looking for relief from a physical condition such as muscle tension, muscle stiffness we recommend Massage Therapy, If you are looking for relief from headaches, migraines, stress, improved sleep and enhanced relaxation we recommend Vibrational Therapies, however because we take a holistic approach the long term treatment plan will be unique to each individual client and may require a mix of physical treatment options such as Massage Therapy and energetic treatment options such as Vibrational Therapies. We are happy to to discuss your requirements and offer our advice on which treatment option would be best and most suitable for you and your expectations.
I HAVE PRIVATE HEALTH INSURANCE, CAN I CLAIM FOR TREATMENTS?
It depends on your insurance policy as different companies offer different levels and types of cover for treatments. We can provide you with a receipt for any treatments you have for you to submit to your insurance company in support of your claim but we would recommend checking with your insurer before booking an appointment.
WHAT IS A CONTRA-INDICATION?
A contra-indication is an existing medical condition or illness that could be made worse by treatment, or be a possible cause of cross-infection and contamination. As a result, the treatment may not be possible at all or it may be adapted and special precautions taken. In some cases, it may be necessary for the therapist to seek professional medical advice and a GP referral may be required. This is why we carry out a thorough consultation with every new client to establish if an contra-indications exist and enable us to determine the best course of action.
I AM UNDERGOING TREATMENT FOR CANCER, CAN I STILL BOOK?
Yes, not only is it safe but beneficial as long as you check with your GP or Oncologist that it is ok to go ahead before booking an appointment. In fact Christies Hospital, has its own Complementary Therapies unit and Macmillans Cancer Support has lots of helpful information regarding complementary therapies and coping with cancer on its website.
Our owner, Joanne Lee is qualified in Oncology Massage too so you are in safe hands.
DO YOU HAVE DISABLED ACCESS?
Our facilities located within the Old Courthouse in Dukinfield have disabled access on Brunswick Street where all the treatment rooms are on one level. We also have a disabled toilet on site. There is ample provision for disabled access and indeed we have several disabled clients who use wheelchairs who have no problem attending their appointments with us. We do not have disabled access to our art studio, practical training space and classroom.
IS THERE PARKING?
Yes we have a small car park at The Old Courthouse with two dedicated Full Spectrum Centre spaces. There is also a large Pay & Display car park at the Town Hall a short walk away and on street parking on the surrounding roads.
WHAT CAN I EXPECT DURING AN APPOINTMENT?
You will be asked to complete a thorough consultation prior to your appointment to determine exactly what your expectations from treatment are and what areas we need to address in your treatment plan. We will discuss the findings with you and together we will create a short, medium and long term treatment plan. You will not have to undress unless your appointment is for Massage Therapy and even then we respect your modesty, covering you with towels on those areas not being treated, however you will be asked to remove shoes, jewellery, belts and ties to ensure your comfort throughout the treatment. Please come wearing loose, comfortable and warm clothing when attending appointments with us.
ARE YOUR THERAPISTS QUALIFIED?
Yes, all our therapists are highly qualified with awards in nationally recognised qualification. They are also fully insured and members of a professional organisation.
DO I NEED TO BOOK?
Yes, we operate by appointment only for complementary and holistic therapy sessions. To book a convenient appointment time call 0161 821 0021, call or send a text to 07734 225 666 or use our online booking service to make appointments. There are limited places available for each of our classes and mini worlshops so early booking is recommended. Our online booking software is easy to use and lets you make appointments with us any time of day or night, from any computer. What’s more, it will send you a reminder before your appointments.
CAN I EXPECT IMMEDIATE RESULTS?
You can expect to feel calm and relaxed during and immediately after a treatment but medium to long terms results such as pain relief and stress management can take a while to build, especially for persistent or chronic health conditions. Rome wasn’t built in a day and neither were you. Each time you have a treatment, drink enough water, eat the right kinds of foods and get enough deep sleep you move closer to wellness. We offer short, medium and long term treatment plans and regularly review these to ensure your needs are being met.